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Home Network Scan Service

Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks.

After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more.

Features of Home Network Scan Service include:

  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).

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Premium Protection Promotion Terms and Conditions:

If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (August 16, 2019 to January 12, 2020),

Premium Security 12-Month Subscription:
Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). Your total subscription period will be 15 months, once extended.

Eligible Products for 3 Months Bonus Subscription: Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months

Premium Security 24-Month Subscription:
Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Your total subscription period will be 30 months, once extended.

Eligible Products for 6 Months Bonus Subscription: Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months

Your bonus subscription extension will be added to your account within 30 days after the purchase.

You can check your subscription status anytime in My Account.

Note: Offer may not be combined with any other coupons, discounts, offers, or promotions.
Trend Micro reserves the right to change Terms and Conditions without prior notice.

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What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

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Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

CRAZY DEALS. UP TO 50% OFF DEVICE SECURITY PRODUCTS. LIMITED TIME OFFER. SEE DEALS.
  • Introducing Trend MicroTM
    Device Security Ultimate 2021

    Complete device and identity protection
    for you and your family


    *Limited time only



  • Maximum Security is now known as Device Security Basic and Premium Security Suite is now known as Device Security Pro.
    This is purely a name change, with no changes to features or the level of protection received.

    Trend Micro Security Range

    Select from our most popular range of online protection products designed to keep you and your family safe from viruses, malware, cybercriminals, identity theft, ransomware, spyware, and other online threats across multi-devices.


    Compare Subscriptions


    BASIC

    GOOD

    BETTER

    BEST


    Official Trend Micro Antivirus Plus Security Product Box Image

    Trend Micro
    Antivirus+ Security

    Trend Micro

    US$42.00

    US$34.00

    SAVE $8.00




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    Official Trend Micro Device Security Basic Product Box Image

    Trend Micro
    Device Security Basic

    Trend Micro

    US$75.00

    US$48.00

    SAVE $27.00




    Subscribe
    Learn More

    Official Trend Micro Device Security Pro Product Box Image

    Trend Micro
    Device Security Pro

    Trend Micro

    US$109.00

    US$69.00

    SAVE $40.00


    Crazy Deal!
    Save 39% OFF subscription
    Subscribe
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    Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image

    Trend Micro
    Device Security Ultimate

    Trend Micro

    US$280.00

    US$196.00

    SAVE $84.00


    Crazy Deal!
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    Price shown is for subscription +
    Home Network Security device

    Only available in Australia
    and New Zealand

    Learn More

    Number of devices protected

    1

    2-6

    3-10

    3-10

    Antivirus, malware, ransomware, & spyware protection

    Secures PC, Mac, and mobile devices

    1

    Protects webmail from scams and phishing attacks

    Secures online banking and shopping

    Keeps children safe online

    Secures privacy on social media

    NEW! Pauses notifications during gaming

    Protects and manages passwords

    NEW! Guards against identity theft with dark web monitoring

    2
    2
    2

    NEW! Secure VPN to protect your privacy

    24x7 technical support

    IT Helpdesk

    Protects smart devices and kids' mobile phones and tablets

    1 PC only
    2 iOS and Android only


    Trend Micro
    Antivirus+ Security

    US$42.00

    US$34.00

    SAVE $8.00




    Subscribe
    Learn More

    Trend Micro
    Device Security Basic

    US$75.00

    US$48.00

    SAVE $27.00




    Subscribe
    Learn More

    Trend Micro
    Device Security Pro

    US$109.00

    US$69.00

    SAVE $40.00


    Crazy Deal!
    Save 39% OFF subscription
    Subscribe
    Learn More

    Trend Micro
    Device Security Ultimate

    US$280.00

    US$196.00

    SAVE $84.00


    Crazy Deal!
    Save 63% OFF subscription

    Price shown is for subscription +
    Home Network Security device

    Only available in Australia
    and New Zealand

    Learn More

    Compare Subscriptions

    1. Official Trend Micro Antivirus Plus Security Product Box Image
    2. Official Trend Micro Device Security Basic Product Box Image
    3. Official Trend Micro Device Security Pro Product Box Image
    4. Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image
    1. Trend Micro
      Antivirus+ Security

      Trend Micro

      US$42.00

      US$34.00

      SAVE $8.00




      Subscribe
      Learn More
    2. Trend Micro
      Antivirus+ Security Features:
      1. Protects 1 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
    3. US$42.00

      US$34.00

      SAVE $8.00




      Subscribe
      Learn More
    1. Trend Micro
      Device Security Basic

      Trend Micro

      US$75.00

      US$48.00

      SAVE $27.00




      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 2-6 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
    3. US$75.00

      US$48.00

      SAVE $27.00




      Subscribe
      Learn More
    1. Trend Micro
      Device Security Pro

      Trend Micro

      US$109.00

      US$69.00

      SAVE $40.00


      Crazy Deal!
      Save 39% OFF subscription
      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
      11. NEW! Secure VPN to protect your privacy
      12. 24x7 technical support
    3. US$109.00

      US$69.00

      SAVE $40.00


      Crazy Deal!
      Save 39% OFF subscription
      Subscribe
      Learn More
    1. Trend Micro
      Device Security Ultimate

      Trend Micro

      US$280.00

      US$196.00

      SAVE $84.00


      Crazy Deal!
      Save 63% OFF subscription


      Only available in Australia
      and New Zealand

      Crazy Deal!
      Save 63% OFF subscription

      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
      11. NEW! Secure VPN to protect your privacy
      12. 24x7 technical support
      13. IT Helpdesk
      14. Protects smart devices and kids' mobile phones and tablets
    3. US$280.00

      US$196.00

      SAVE $84.00


      Price shown is for subscription +
      Home Network Security device

      Only available in Australia
      and New Zealand

      Learn More
    Watch how Device Security works
    Watch how Device Security works


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    YOUR SECURITY NEEDS. COVERED.

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    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

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    Award-winning Protection

    Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

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    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

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    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.



    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    It picks up all my internet items and protects them: iPad, iPhone, iPod, modem, TV, [and] printer. Great protection for anything that could be vulnerable online!

    LynneE, Geraldton WA

    Best Protection

    ★★★★★

    Gives me confidence knowing my home is protected
    Everything is on the internet, and with my home having more than 30 devices, knowing that there are malicious hackers out there, I decided to take the leap to buy this product [to add] an additional layer of security. Set-up was extremely easy and I have not had any issues so far. Thank you Trend Micro for a quality product.

    JosephA, SA



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    Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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